Contact support
Email us at support@allember.com and we'll respond within one business day. Prefer the phone? Call +1 (877) EMBER-99 — that’s +1 (877) 362-3799.
Call support ▶ Email support ▶Support.
If you're experiencing an issue with the Ember MCP connector or have a question about your account, we're here to help.
Common issues
Connection errors — If Ember loses access to your Microsoft 365 account, try disconnecting and reconnecting via your Microsoft account's connected app settings, then re-authorize Ember.
Other questions — For anything else, email support@allember.com with a brief description of the issue and the Microsoft account you're using.